Green Dot Bank Review (2024)

Pros Explained

  • Competitive APY on high-yield savings account: Green Dot's high-yield savings feature linked to the Cash Back Visa Debit Card earns a 2% annual percentage yield (APY) on balances of up to $10,000. The Go2bank Visa Debit Card earns a quarterly 4.5% APY on balances up to $5,000.
  • Online and mobile purchases earn 2% cash back: The Cash Back Visa Debit Card earns unlimited 2% cash back on online purchases, including in-app purchases and other mobile purchases. There is no cap on cash-back earnings.
  • Early access to direct deposited paychecks: You can get your paycheck up to two days early with Green Dot's ASAP Direct Deposit. Eligibility for early access depends on your employer's payment processing.
  • No overdraft fees: You are protected from fees on overdrafts of up to $200, with eligible direct deposits. If you don't have funds to cover a purchase, the transaction may be declined.

Cons Explained

  • Monthly fees: Green Dot charges a $7.95 monthly fee for its Visa Debit Card account unless you direct deposit $500 or more in the previous month. Go2bank Visa Debit Card's monthly fee can also be waived with an eligible direct deposit. The $9.95 monthly fee for the Cash Back Visa Debit Card cannot be waived. The Pay As You Go Visa Debit Card has no monthly fee.
  • Out-of-network ATM fee: Green Dot's ATM network is free for the Cash Back Visa Debit Card and the Go2bank Visa Debit Card. However, if you have to use one that's out of network, the bank charges a $3 fee on top of any charges from the ATM operator.
  • Limited cash-back access: Restricted to a deposit of earnings once a year, on the account's anniversary.
  • No joint accounts: There are no joint or custodial account options.

Who Is Green Dot Bank Best For?

Green Dot is best for people who do most of their banking online or through mobile access. It may be a good fit for those who want:

  • A competitive interest rate on savings
  • Unlimited 2% cash-back rewards on most spending
  • No minimum balance requirements
  • Monthly fees that can be waived with direct deposits
  • Cash deposits at retail stores

What Does Green Dot Bank Offer?

Green Dot is not a full-service online bank, but it offers debit cards that feature online banking services and attractive returns on savings. Here are the Cash Back Visa Debit Card and the high-yield savings account, as examples.

Cash Back Visa Debit Card

The Cash Back Account is a spending account that earns rewards for card purchases. It's not technically a checking account but acts similar to one.

The main draw is the unlimited 2% cash back that's earned on select online purchases. Not all spending earns cash back, such as airline tickets, gift cards, and bill payments.

Besides a complimentary debit card, customers also get access to services including:

  • Free cash deposits at select retail locations
  • No overdraft fees with eligible direct deposit
  • Mobile banking

A major drawback of the unlimited Cash Back Visa Debit Card Account is the $9.95 monthly fee.

To access your cash-back rewards balance, you need to keep your account open at least 12 months and it needs to be in good standing at the time. Accrued rewards are deposited only once a year on the account anniversary.

High-Yield Savings Account

When you open a Cash Back Visa Debit Card or the Go2bank Visa Debit Card, you also get access to a high-yield savings account. The first has no monthly fee and currently earns 2% APY on all balances of $10,000 or less, which is more than the current national average. The Go2bank Visa Debit Card earns 4.5% APY on balances up to $5,000 and pays quarterly.

However, interest is calculated differently than it is at most banks and is only applied to your account once at the end of a 12-month period. Take the Cash Back Visa Debit Card. Interest is calculated by taking the average daily balance of your savings account for each day over a 12-month period, starting when you opened the account, and multiplying that by 2%.

Like all banks covered by the Federal Deposit Insurance Corporation (FDIC), money held in Green Dot accounts is FDIC-insured up to $250,000 per depositor. Keep in mind the $250,000 is for all accounts, including any you may have with Green Dot Corporation's other banking subsidiaries.

Green Dot Bank Customer Service

For help, customers can call 866-795-7597. For disputes on unauthorized charges on accounts, you need to submit a dispute form.

Green Dot has no physical bank branches, but customers can access their accounts 24/7 online or through its mobile app, which is available for iOS (3.6 stars) or Android (4.1 stars).

How To Bank With Green Dot

To open an account with Green Dot, go to its website or download the app and fill out the account application. You also have the option to open an account in-store at participating retailers, which include Walmart, 7-Eleven, and Rite Aid, among others.

Similar to other banks, you'll need to provide personal information to open an account. This includes your mailing address, phone number, Social Security number, and date of birth.

Final Verdict

If you're in search of an online bank that pays competitive interest rates and cash-back earnings, Green Dot might be a good fit. Keep in mind that your Cash Back Visa Debit Card interest/rewards are only accessible once every 12 months. Moreover, if you plan to keep more than $10,000 in savings, other online banks may pay greater interest in the long run. With a $9.95 monthly fee for the Cash Back card, consider opening a Green Dot account only if you think your earnings will outweigh the total for monthly fees. Be sure to check for updates to the APY, fees, and other account details before opening an account.

Frequently Asked Questions

Is Green Dot Bank Owned by Walmart?

No, Green Dot Bank is owned by Green Dot Corporation, not Walmart. However, Walmart owns shares in Green Dot and is a retail distributor of some of its products, including the Go2bank Visa Debit Card. Green Dot and Walmart also partnered to launch the Walmart MoneyCard.

What Are Green Dot's ATM Limits and Fees?

With the Green Dot Cash Back Visa Debit Card, you can make 4 withdrawals per month at in-network ATMs for free. Beyond that, you'll be charged $3.00 per withdrawal (plus potential charges by the ATM owner).

Does Green Dot Have a Physical Bank Location?

Green Dot has no brick-and-mortar branches. Its service is focused on online and mobile accounts and the use of ATMs for withdrawals.

What Is Green Dot Corporation?

It's a fintech and bank holding company that creates financial tools for individual customers and corporate partners such as Apple, Amazon, CVS Pharmacy, and Walmart. It functions on cloud-based technology and has 67 million accounts. Green Dot Bank is a subsidiary.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks including products available, interest rates, fees, and accessibility to ensure that our content helps users make the right decision for their savings and banking needs.

Green Dot Bank Review (2024)

FAQs

Is Green Dot Bank trustable? ›

Yes. Green Dot is an online bank, and its deposit accounts are Federal Deposit Insurance Corp.

Why is my Green Dot card being declined when I have money? ›

The address you provided to the merchant might be different than the address on file for your card. Visit GreenDot.com and click on Support, Account Settings, Edit Contact Info or click here to update your address.

Does Green Dot reject direct deposit? ›

We reserve the right to reject or limit transfers via direct deposit in our sole discretion, and may reject or suspend any direct deposit that has identifying information that does not match the identifying information (such as name or social security number) that we have on file for you.

Does Green Dot answer the phone? ›

Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. Box 1070, West Chester, OH 45071, or visit greendot.com.

What are the complaints against Green Dot Bank? ›

According to BBB files Green Dot Corporation has a pattern of complaints concerning service issues and customer service issues. Specifically, consumers allege that their accounts are being locked and therefore not being granted access to their account or funds for extended periods of time.

What is the lawsuit against Green Dot? ›

Past Green Dot lawsuits include failing to refund unauthorized transactions, charge disputes, unreasonable blocks or holds (including tax refund holds and social security SSI holds), hidden fees, excessive charges, deposit issues, account errors, service issues, downtime, balance errors, duplicate charges, and/or ...

What is Green Dot bank limit? ›

Green Dot Purchase and Withdrawal Limits
Type of TransactionLimit
Purchases$3,000 per calendar day
Over-the-Counter Cash Withdrawals (e.g., from a bank teller or retailer)$1,500 per day
ATM Withdrawals$500 per day and $3,000 per calendar month
Nov 23, 2023

What is the maximum amount you can spend on Green Dot? ›

General Limits on the Use of Your Card. The overall maximum amount of value that can reside on the Card is $10,000. You are not authorized to conduct transactions that in the aggregate exceed $5,000 per calendar day.

How much money can you withdraw from a Green Dot card in a day? ›

For Registered Cards and Personalized Cards, you may only withdraw up to $500 from an ATM in a single day and $1,500 per teller transaction at a participating bank, unless otherwise indicated. You may withdraw up to $300 in cash per transaction at an ATM.

Is Green Dot considered a bank account? ›

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

How long does Green Dot take to release funds? ›

Hand the cashier your cash and they'll swipe your card. A reload fee may apply. The cashier will give you a receipt as proof of the reload. Money deposited on your card will typically be available within 10 minutes.

What time does Green Dot Bank direct deposit hit? ›

What time does Green Dot post direct deposits? Direct deposits with Green Dot go through at midnights usually. It is a common practice with leading banks to process their direct deposits from midnight to early morning so that customers receive the funds the next working day.

Is Green Dot owned by Walmart? ›

Just out of the limelight, however, is the other party to the MoneyCard: Green Dot is a hybrid, both a fintech as well as a bank holding company by virtue of its owning Green Dot Bank, acquired and renamed in 2011. Walmart, which owns some special class shares in Green Dot, is Green Dot's largest retail distributor.

What bank does Green Dot use? ›

GoBank also operates under the following registered trade names: Green Dot Bank, GO2bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

How do I verify my identity with Green Dot? ›

To verify your identity with Green Dot, go here, enter your 16-digit card number, expiration date and the 3-digit security code on the back of your card and click "Start Verification". Select “US” as the ID issuing country and select the ID type. Take a picture of the ID using your mobile phone or webcam.

Is Green Dot a real bank account? ›

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

Why does Green Dot need my SSN? ›

Green Dot Bank is required by federal law to verify the identity of its customers. To verify your identity, Green Dot Bank will request Social Security numbers and other personal information to ensure that customers are eligible to use the service.

Does Green Dot affect your credit? ›

No, opening a Green Dot account does not impact your credit since we do not issue you a line of credit, require you to make monthly payments, or report your card activity to the major credit bureaus.

Who is behind Green Dot Bank? ›

Steve Streit , Founder, Chairman and CEO of Green Dot Corporation , stated, “We are so very proud to serve Walmart and the many millions of Americans who rely on Walmart for low prices on the products and services they want and need.

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